Inova OnAlert® LED wallboards are an easy and affordable way to display performance metrics to large groups of call center agents. Because they allow you to share call data in real time, they’re also a great way to keep your contact center operating at peak performance.
Our call center readerboards are a fast, efficient way to convey vital information to all your agents and managers. Powered by Inova LightLink® software, these bright, highly visible LED readerboards display critical call center KPIs and operational metrics from multiple data sources. They can also change color and broadcast instructional messages when programmed thresholds are reached, alerting teams within the call center to changing conditions. This realtime insight helps your team increase their productivity and provide a superior customer experience.
Inova OnAlert® LED wallboards are available in two power options: traditional and Power over Ethernet. Our traditional M-series readerboard boasts an energy-efficient design that uses up to 70% less power than other LED displays, without sacrificing performance. Our X-series call center readerboards are built with Power over Ethernet (PoE) technology, which means they are even more efficient, drawing power directly from your network. Besides being the most energy-efficient readerboard on the market, the X-series is incredibly easy and inexpensive to install. A single Ethernet jack is all you need to connect and no cabling or electrical outlets are required.