Inova Solutions is proud to provide certified connections to Aspect, Avaya, Cisco, Genesys, Interactive Intelligence and other leading providers of contact center infrastructure. Whether you use a single vendor or multiple vendors, we can help you display the real-time information you and your team need to be successful.
Contact Center Resources
Customer Case Studies for: Call center performance management and Campus Safety Mass Notification
Product literature for Contact Center Alerting Solutions
Contact Center Management Tips and Suggestions. Learn how real-time metrics can improve your contact center's performance.
White papers from industry experts on Call centers management challenges and mass notification best practices
A System Administrator of a large enterprise health care company said they would be very likely to recommend Inova Solutions for this reason:
Their solution provides thresholds options which a similar product, that our company looked at, did not. It's also easy to use but if i do run into an issue and I have a question, the Inova Support Team responds quickly.