Contact Center Alerting Products

Digital Signage and Digital Reader Boards

Inova Solutions Contact Center Digital Signage, delivers customized real-time KPIs along with multimedia content and corporate information on LCD or Plasma monitors.

Call Center Dashboard, Inova Performance Tracker

Our robust, web-based call center dashboards can be customized to your needs and viewed on the output of your choice, including mobile devices such as Apple, Microsoft or Android tablets and smartphones.

Call Center Agent Reporting, Desktop Presenter

Inova Marquee® and Inova DataLink® help you deliver real-time information directly to your agents’ desktops. Both are ideal solutions when your agents are remote or when space is limited and wallboards and digital displays aren’t viable.

Inova Solutions Customer Statistic

88% of Inova customers agreed with the following statement:

My contact center delivers better customer service because I can define, consolidate, and present key performance indicators in real time with the Inova solution.

Source: Survey of 162 users of Inova Solutions