Tags: Avaya Compatible Wallboards

Posted: 04/14/2015 - 15:52 | Inova Solutions

Inova recently released new Avaya compatible wallboard software, that supports key contact center solutions from Avaya, for better customer experience management, increased productivity and improved financial performance. Inova LightLink 5.11 software helps businesses improve their customer service through real-time performance reporting and custom, aggregated dashboards with new cloud-based capabilities. LightLink 5.11 is compliance-tested by Avaya for compatibility with Avaya Call Management System (CMS) 17 and Avaya Aura® Contact Center 6.4.