Over on the Geomant blog, we introduced chatbots as one of the key AI tools in the contact centre. The next question that a business would ask is how they can evaluate whether a chatbot is the right thing for them to start their journey of AI adoption.
In the following blog, we will review in more detail the cost aspect of chatbots and AI applications, and will also discuss and quantify some of the benefits they bring to businesses.
Here’s what the article covers:
- The different elements that make up the cost of a chatbot.
- The business benefits of using chatbots.
- The different types of chatbots available.
- Instructions on how to get started.
Read the full version, here.