Inova Solutions' LED displays provide a perfect opportunity to fill gaps in the campus emergency protocol by displaying clear, concise alerts in areas that may be exempt from existing platforms.
Inova Solutions Blog
In part one of this two-part series, we discussed how important it is for hospitals to choose the right emergency display system. So what should they look for?
How can busy hospitals spread important emergency information when there's so much going on at once?
Increasingly, hospitals are taking advantage of emergency messaging technology to share critical announcements and communicate information internally.
The latest generation of textual notification devices can connect to text messaging providers automatically, eliminating the need to maintain traditional PCs and servers.
Cybersafety ties into campus safety in general. Let's ask a few more questions and offer a couple of solutions.
On university campuses, the internet and its devices are everywhere. That means administrators and IT teams must take extra steps to install adequate security measures.
A world-class real time notification solution can combine and normalize that data for you, giving you a consolidated view of metrics from both your premises-based and cloud-based ACDs.
Now that online chat and emails are also a growing part of a call center's multi-channel service strategy, its real-time reporting tools need an update.
If you want to maximize first call resolution, as well as customer satisfaction, you need your agents to make good transfers - not blind ones.