Electronic LED Display Sign Solutions for the Call Center

Real time communication is essential in call centers and nothing matches the power of an electronic LED display sign to bring visibility to vital information. Driven by Inova LightLink, Inova Solutions' data integration and communication software, the OnTrack electronic LED display sign is capable of presenting real-time data pulled from any number of call center sources such as ACDs and Workforce Management systems. Software allows you to establish data thresholds that automatically trigger color changes and/or messages, alerting teams within the call center to rapidly changing conditions, resulting in focused efforts to providing optimal service.

Energy Efficient

Inova OnTrack, the next generation electronic LED display sign from Inova Solutions, offers the advanced features you have come to expect from Inova in an energy efficient new design that uses up to 70% less power than other displays, without sacrificing brightness. Lower power consumption means lower operating costs. You could save as much as $85 per display in yearly electricity costs(1).

Highly Visible Displays

The M Series electronic LED display sign features ultra-bright, 3-color LEDs along with an anti-glare coating for optimal indoor viewing. The electronic LED display sign is easily readable at distances of 100 feet and beyond, and has a wide viewing angle providing broader coverage than plasma or LCD monitors, allowing for greater visibility to the metrics that matter most in your call center.

Easy to Use

Designing and scheduling display layouts is easy with Message Editor, Inova Solutions' intuitive editing software. Through Message Editor, you can divide and subdivide each display into regions, allowing you to easily organize information to appear anywhere on the display. Simply click in a region and insert a data element or a text message, then set font, color, motion and effect options. Advanced scheduling capabilities give you full control over where, when and how long the information is displayed in your call center.

Easy to Deploy

Inova Solutions' OnTrack electronic LED disply sign is constructed with durable yet lightweight materials and offers multiple mounting options, including VESA, for flexibility and ease of installation. The electronic LED display sign is network-ready and ship supporting DHCP for dynamic IP discovery. Each board can also be remotely configured using Telnet or SSH. Display status can be tracked through Inova Solutions' administrative software, and onboard status lights indicating internal CPU and network activity enable quick troubleshooting.

Discover the benefits of an electronic LED display sign in your call center and contact an Inova Solutions representative today!  

(1) Based on published label wattages of comparable 2-line displays from third party manufacturers. Costs based on 24 x 7 x 365 operation, and calculated using a national average of 7.42 cents per killowatthour.