Newsletters

Inova Solutions Fall 2008 Newsletter

Inova Solutions Summer 2008 Newsletter

Press Releases

11/18/2008

Finally! New Tool Brings Sanity to Call Centers: Cisco-Certified Inova QReader Puts Real-Time Stats on Wallboards

10/28/2008

Inova Solutions Offers Call Center Managers a Guide for Staying Afloat in a Sinking Economy

10/02/2008

Outbound & Inbound Contact Centers Use Real-Time Reporting to Improve Efficiency during Rollercoaster Market

09/18/2008

Home-based Agents: 3 Keys to Remote Management

09/10/2008

Call Center Management Dashboard Tool Compatible with Google Chrome

09/10/2008

Inova Solutions Integrates with Avaya PDS

09/03/2008

How To: Improve Your Customer’s Call Center Experience

09/02/2008

Actionable Alerts Provide Insight That Turns Contact Center Reporting Into Valuable Analysis

07/15/2008

Call Centers Demand Better Business Continuity; Inova Solutions Offers High-Availability Capability

05/19/2008

Inova Solutions Launches First Web-Based Dashboard for Contact Centers Integral Real-Time & Historical Data

Online Events

Webinar

Assessing the Impact of Planned and Unplanned Downtime in the Contact Center
Scott Thompson, Marathon Technologies
Wednesday, December 10, 2008, 2:00 pm EST
Register for the webcast here.

Webcast

Beyond the Queue: Operational Business Intelligence
Tim Montgomery, The Service Level Group
View Recorded Webcast

Tradeshows

Networkers at Cisco Live

December 1-4, 2008
Johannesburg, South Africa

Media

Inova Solutions is a leader in providing real-time business intelligence solutions for the contact center. Read what others are saying about our award-winning products and services.